Terms of service
Terms & Conditions – Luubhi
Effective Date: August 8, 2026
Welcome to Luubhi. By accessing or using luubhi.com, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About Luubhi
Luubhi is an online jewellery brand offering jewellery and related products through luubhi.com.
Throughout these Terms, “Luubhi,” “we,” “us,” and “our” refer to Luubhi.
2. Use of Our Website
By using our website, you agree to:
Provide accurate and complete information when placing an order.
Use the website only for lawful purposes.
Not attempt to interfere with or damage the website.
Not use our website for fraudulent or unauthorized activities.
Not copy, reproduce, or misuse our website content without permission.
We reserve the right to restrict or terminate access to the website if these Terms are violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However:
Actual product colours may vary slightly depending on your device or screen.
Minor variations may occur due to manufacturing or finishing processes.
Product availability may change without prior notice.
We reserve the right to correct errors or inaccuracies on the website.
4. Pricing
All product prices displayed on our website are subject to change without prior notice.
Luubhi reserves the right to correct pricing errors, including errors caused by technical issues or incorrect information.
If an order has been placed at an incorrect price due to an obvious error, we may contact you regarding the order before processing or shipping it.
5. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered accepted when Luubhi confirms the order or dispatches the product.
We reserve the right to cancel or refuse an order where necessary, including situations involving:
Product availability issues
Incorrect pricing or product information
Payment problems
Suspected fraud or unauthorized activity
Incorrect customer information
Other legitimate business or legal reasons
If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method.
6. Payments
Payments may be processed through third-party payment providers.
You agree to provide accurate payment and billing information when placing an order.
Luubhi is not responsible for delays or failures caused by third-party payment providers, banks, or financial institutions.
7. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated delivery time shown at checkout or communicated to you.
Delivery times may vary due to:
Shipping location
Courier delays
Weather or other unexpected events
Public holidays
Customs or regulatory procedures
Incorrect or incomplete delivery information
Once an order has been handed over to the courier, delivery may be subject to the courier’s terms and conditions.
8. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Please review the Return & Refund Policy before placing an order.
9. Cancellation
If you wish to cancel an order, please contact us as soon as possible.
Once an order has been dispatched, cancellation may no longer be possible. In such cases, our Return & Refund Policy will apply.
10. Intellectual Property
All content on luubhi.com, including but not limited to:
Luubhi name and logo
Product photographs
Product descriptions
Graphics and designs
Text and website content
Branding and promotional materials
is owned by or licensed to Luubhi and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, or commercially use our content without prior written permission.
11. User Reviews and Content
If you submit reviews, photographs, comments, or other content to Luubhi, you agree that:
The content is truthful and does not violate another person’s rights.
The content does not contain unlawful, abusive, defamatory, or harmful material.
You have the necessary rights to submit the content.
Luubhi may remove content that violates these Terms or applicable law.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services, including payment providers, delivery services, and social media platforms.
Luubhi does not control and is not responsible for third-party websites, services, policies, or practices.
13. Limitation of Liability
To the extent permitted by applicable law, Luubhi will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude or limit any liability or consumer rights that cannot legally be excluded or limited.
14. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
15. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Changes to These Terms
Luubhi may update these Terms & Conditions from time to time.
Any changes will be published on this page with an updated Effective Date. Your continued use of the website after changes are posted means you acknowledge the updated Terms.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Luubhi operates, subject to applicable consumer protection laws.
Any disputes will be handled in accordance with applicable law.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Website: luubhi.com
Email: luubhi7@gmail.com
WhatsApp: +91 7306613961
Instagram: @l_u_u_b_h_i